Tel: 020 3427 5960

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TYPE OF INSURANCE AND COVER:
This is an accidental damage policy designed to cover your bike in the event you have an accident on the circuit or another participant causes damage to your bike.

Please Note: Trackday insurance is a limited cover and does not follow all of the conditions of standard motor insurance.

This policy does NOT cover you for ANY riding that may be deemed “competitive” (this includes any form of timing)

This, together with your Application, Trackday Insurance Details and any formal amendments, sets out the terms of your policy. You should check all details of your insurance and satisfy yourself that it is entirely in accordance with your understanding and instructions. Anything at variance with this understanding and instruction should be advised to us immediately quoting your unique reference number (e.g. TD123) from this website. We do not issue any further policy documentation beyond your Trackday Insurance Details.

TRACKDAY DEFINITION:
A trackday is a strictly non competitive (no timing, pacemaking or racing) day at a race circuit where road registered bikes can be driven by individuals holding a full driving licence on a race circuit without speed restriction. Riders must adhere to all safety briefings provided at the beginning of each trackday.

OUR FEES:
1. Claims Administration Fee:
In the event of a claim we charge a fee of £125 per claim. This covers the cost of our disbursements to insurers and loss adjusters. This is only charged upon successful conclusion of your claim and is normally deducted from the claim settlement amount. There is no insurance premium tax to be added to these fees and you are not liable for fees pertaining to loss adjusting services.
2. Date Change Fee:
Should you change your date we will charge £5.95 every time you notify us of a date change.
3. Change of Circuit Fee:
Some circuits are more hazardous than others and if you change circuits after you have bought a policy they may be an additional charge of £9.95.
4. Cancellation Fee:
In the event your policy has to be cancelled because you are unable to attend the planned trackday or the trackday is cancelled by the organiser, then you are entitled to a full refund of your premium (excluding original admin fee) less a £15 cancellation charge.

Operative Boundaries: Cover only applies "trackside" and does not extend to any loss or damage occurring in the pit garage, paddock or other similar areas of the circuit.

Recommendation: We strongly urge you to take photographs of the insured vehicle from all four sides BEFORE taking to the track. This can help in the event of a claim.

What your Policy covers:

• External accident damage (i.e. impact) to the bike only whilst engaged in the specified track day activity.
• Fire damage but only if directly following an accident (i.e. impact).
• The costs of repairing the bike or, if insurers decide, pay you or the legal owner (should the bike be subject to hire purchase or lease) an amount in full settlement. Any amount paid cannot be more than the bike's market value at the time of the accident and all claims are subject to an excess/deductible as shown on the Trackday Insurance details. Where the bike is insured for the full market value, in the event the claim is settled as a total loss the insurers have the right to decide to keep the salvage. Insurers can choose either of these alternatives.

What your Policy does not cover:

• Internal damage to the engine or to the gearbox or transmission.
• Mechanical, electrical or computer breakdown, howsoever caused.
• Liability to other participants, to any third parties or to passengers or any property damage.
• Competitive riding, (in other words, whilst racing or on timed runs or trials).
• Consumable items such as tyres, oils, linings etc.
• Extra costs involved in repairing specialised paintwork and logos unless specifically agreed.
• Shipping / Transportation / Recovery costs.

You must take all reasonable steps to:

1. prevent or reduce loss or damage and
2. observe any legal condition, by-law or other regulation.

Definitions: Depending on the type of cover you choose

TOTAL LOSS ONLY COVER: When damage to structural components (not the “pretty bits” – see below) means that the cost of repairs or replacement would exceed the market value of the bike. This would result in the bike being written off and the insured would be paid the market value of the bike less the policy excess.

GROUND UP COVER: The cost of repairs or replacement of structural components (again, not the “pretty bits” - see below) is covered, up to the point that insurers decide that the bike is uneconomical to repair when the bike will be written off and the market value paid less the excess, as above.

STRUCTURAL COMPONENTS: Think of what is called a “naked bike”. Every component is necessary – the mirrors, handlebars, levers, speedo&tach , footrests, exhaust and silencers, forks&suspension, steering yokes, frames&subframes, wheels and all associated components, discs & calipers, master cylinders, tank, tail-lamps etc. Otherwise they are:

PRETTY BITS (Bodywork & Fairings): Top fairings, cowlings, seat cowls & fairings, side panels, infills, windshields and fairing screens, belly pans, air ducts, inspection panels, undertrays, huggers and any other components that could be described as such.

The Duty of Disclosure

This contract of insurance has been based upon information you have provided. You must inform us immediately of any changes in this information. It is your duty to pass on to us all material information relating to the risk. Material information does not necessarily have to increase the risk. In the event of a breach of this duty of disclosure, insurers do have the right to void this insurance contract from inception. Under such circumstances, the insurers would be entitled to seek recovery of any claims that have already been paid by them under the contract although insurers would generally be obliged to return any paid premiums. If you are in any doubt as to the ambit of the duty of disclosure, you should have no hesitation in contacting us - info@moris.co.uk

Policy Changes:
If the date(s) / circuit(s) and / or organiser(s) have changed you can advise us by clicking on to "My Dates". Please read the instructions carefully. All other changes are to be notified to us directly. Please also refer to “Our Fees” above. Sorry, but insurers will not accept changes or cancellations retrospectively.

Policy Cancellation:
Please refer to the MORIS "My Dates" page. If you do not have a replacement date, you will need to formally cancel your policy. The premium will be returned to you in full (excluding original admin. Fee) and will be less a £15 cancellation fee. Should there have been a claim there will be no return of premium.

Other Exclusions

We will not pay claims arising from:

1. any fraudulent, dishonest or criminal act.
2. war, riot, revolution or any similar event.
3. taking part in a riot, civil commotion, strikes and other labour disturbances.
4. ionizing, radiation or contamination by radioactivity from any nuclear fuel or from any nuclear waste from burning nuclear fuel.
5. the radioactive, toxic, explosive or other dangerous properties of any explosive nuclear equipment.
6. damage due to wear and tear or gradual deterioration.
7. loss of cash, currency, bank notes, travellers' cheques, passports, driving licence, petrol coupons, tickets, security documents or household effects.
8. loss or damage which is insured by any other existing insurance including and not limited to motor or household insurances.
9. loss of use, delay or consequential loss of any description including confiscation or abandonment.
10. loss of computer logging systems.
11. loss of or damage to the bike whilst being worked upon.
12. loss from any form of mechanical or electrical breakdown or damage, ingress of water, rust, oxidisation or latent defect.
13. loss or damage to overalls, race suit, leathers, helmet, boots or gloves.
14. Personal Injury. (Note cover can be purchased separately, or as an extension to insurance you have arranged).

Underinsurance / Average:
This policy requires that the vehicle is insured for the correct market value. If you are under insured, in the event of a claim insurers will pay less and their settlement figure will be proportionate to the amount of under insurance.

Market Value:
This policy is based upon market value and is NOT an "Agreed Value" policy.

Salvage:
In the event a claim is settled as a total loss the insurers retain the rights to salvage.

Claims (Refer also to 'Claims Procedure')

In the event of a claim, or in the event of an accident which could give rise to a claim it is warranted that: a) photographs are taken of the damaged car PRIOR to removal from circuit. Photographs should show all damage. b) Notify us online within 48 hours of the accident.

Estimates may be obtained but no repair work is to be undertaken without prior permission from insurers.

Insurers

Your policy is placed 100% at Lloyd's of London with  Managing Agency Partnets Ltd. (MAP), 1st Floor, 110 Fenchurch Street, London EC3M 5JT

Complaints
We try our very best to promote straight forward uncomplicated insurance services, however we recognise that occasionally there may be feedback which expresses displeasure. This feedback is important to us and in the first instance we would request that you write to:
Compliance Officer, Everitt Boles Ltd, 288 Bishopsgate, London EC2M 4QP.
Upon notification of a complaint, we will enter all relevant details in our Complaints Book such as the nature of the complaint and the relevant FSA classification. We will gather together all necessary paperwork and information. We will then consider the matter in detail.
It will be our aim to address the matter immediately and we would hope to acknowledge any complaint within two working days after receipt of the complaint. If we need to carry out further internal investigations, we would hope to revert within a week. We would expect to give our final response within a month. If it appears that we need further time, we will write detailing the revised timescale and the reasons for the delay. If we are unable to resolve the issues within eight weeks, we will again write and advise you of the facilities offered by the Financial Ombudsman Service (“FOS”) and enclose their leaflet should the complainant wish to refer the matter to them.
When we have completed our research into the matter, we will write detailing our response to the complaint. There are two options here:
a. A Final Response. This is when we feel that we have answered the complaint satisfactorily. If the response is considered inadequate, the complainant may take the matter up with the FOS within six months.
b. An Offer Letter. This is where we feel that we have addressed the complaint and feel that some redress is relevant. We will then write to the complainant seeking acceptance. This will be followed by a Final Response Letter.
We will consider the matter closed when we have sent the complainant the Final Response Letter or our offer is accepted or we hear nothing within eight weeks from the date of our written response.
We are required by the FSA to report to them every six months (April – September and October – March) advising them of the number and type of all complaints received and their outcome.
The Financial Ombudsman Service are at:
South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel: 0845 080 1800