How to claim

Complete the relevant on-line "Notification" on the left.

Please follow the guidlines outlined in "Instructions" or "Procedure".

Important Note:

Please take a moment to ensure the CORRECT Notification form is completed. If you are unsure please call us on 020 3427 5960

These details will be forwarded to your insurers and / or their loss adjuster who may handle claims on their behalf.

Details of the role of the loss adjuster can be found under "FAQ's" below.

What happens after I submit details of my claim?
We will confirm details of your policy to the loss adjuster who will progress your claim thereafter. The loss adjuster will usually require a Form of Acceptance to be completed and signed when the final settlement figure has been agreed.

When will the claim be paid?
This depends on the type of loss / accident and the magnitude of claim involved. Most claims for damaged cars, bikes or karts will be concluded within three to six weeks.

Who makes the claim payment?
The actual payment of the claims monies will come directly from your insurers to the account payee specified and agreed at the time of signing the Form of Acceptance.