| Accident Statement:
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- Insurers require an independent statement from a circuit official
confirming the location, date and time of the accident. We will
supply a form with your final insurance documentation. This form
can also be downloaded from our website (see "Notification" below).
- Insurers will repudiate your claim if
you are unable to provide this.
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| Notification: |
- We MUST be notified within 48 hours of an accident
which may give rise to a claim.
- This should be done directly on the MORIS website.
- This must be submitted to formally notify us of your claim.
- Insurers may repudiate your claim if this
initial notification is late.
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| Loss Adjuster: |
- Your On Track Insurers may require that the processing of your
claim is overseen by an independent third party and may engage
the services of a loss adjuster. This is to ensure your claim
is treated effectively and fairly if there are areas of discussion.
- More information about the role of a loss adjuster can be found
on our website.
- Correspondence relating to your claim should be sent directly
to us unless notified otherwise.
- A report will be submitted to us for onward transmission to
insurers.
- Claim payment will come directly from us unless advised otherwise.
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| Photographs: |
- PHOTOGRAPHS must be taken PRIOR to dismantling the car.
It is your responsibility to prove your loss. Supporting photographs
of broken parts should also be included but above all, you MUST
make sure the car is shown in its damaged state.
- This is a WARRANTY on your policy. The
Insurers have absolute right to repudiate a claim if you fail
to comply with the above stipulations.
- Photographs should be sent directly to us either digitally on
line or by post.
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| Claim Form: |
- This is completed directly on the MORIS site when you click
on the On Track Claim button.
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| Parts List: |
- An itemised parts list from the manufacturer MUST be
provided clearly showing the parts claimed. This should be sent
to us either digitally on line or by post.
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| Stock Parts: |
- Any parts claimed from stock must be clearly identified and
supported with an invoice confirming the cost of such part.
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| Sub Contracted work: |
- Any sub-contracted work must be supported by relevant invoices
and any other relevant supporting documentation.
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| Disposal of parts: |
- Damaged parts should NOT be disposed of until you have
permission to do so or until you have received final claim payment.
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| Fraud: |
- Insurers have absolute right to repudiate
a claim should it become evident that the claim be false or fraudulent
as regards to amount or otherwise.
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